Definition of floor

The expression is English-speaking. The frequency with which you hear it will depend on the casino you are in. In French, it would probably be the tournament room manager. The phrase "call the floor" means "call the casino or card room management". When playing indoor poker, the floor is called when there is a dispute. Generally, players can get along with each other. If not, the dealer can always decide, but in really difficult situations, the floor will be called as the ultimate authority. The floor tries as much as possible to be fair and impartial.

An example of calling the flop

You are on the river and an opponent bets big. You are really hesitating; should you call the bet or fold? You think about it. Suddenly you make a move that might suggest you are folding your hand. Instantly your opponent shows you a bluff. You let him know that you have not yet folded your hand and call the bet. Your opponent disagrees and assures you that your hand was folded. Sometimes it can be difficult to know who is right. In such a situation, you call the floor.

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